Tractor Trailer Accessibility

If your delivery address is not accessible by a 53’ tractor trailer with a Lift-gate, a “straight truck with Lift-gate” is required to deliver to your location.

A lift-gate is a device used to raise and lower items from ground level to the level of a tractor trailer. Freight companies deliver items on a tractor trailer which is approximately 56 inches above the ground. These trailers are designed to load and unload at a loading dock or with a fork-lift.

Straight truck delivery is delivery on a smaller truck than a regular 53’ tractor trailer. A straight truck would be required for residences that may be on a dirt road, dead end street or any location where a tractor trailer would not be able to easily deliver to the curb. The straight truck will need a navigable road, free of power and telephone lines for height restriction, low hanging limbs, or other obstructions. The road must be able to bear the Truck and load.

Not all trucking terminals have a straight truck available for delivery. We do not know which destination terminal the shipment will arrive at, so we are unable to anticipate which terminals have straight trucks available. If a straight truck is not available for your delivery address, you will have the option to meet the driver at a location where they can pull the large truck into and offload the

cabinets (such as a parking lot) or you would have to go to the destination terminal of the trucking company to obtain your shipment.